FAQs

Find answers below to the questions we get asked most about Ayoa. If your answer isn’t here, drop us an email at support@ayoa.com and we’ll be happy to help.



Do you offer any discounts for Ayoa?

Yes! You can make a saving when you opt for our yearly or multi-user plans. On top of this, our multi-user plans offer further discounts for purchasing multiple licenses together. Plus, we also have a special rate for non-profit and educational (see below) organizations. Get in touch at support@ayoa.com to get your quote.

How can I claim the 35% education discount?

If you are a student or an educator, you could qualify for a 35% discount for life. Simply sign up with a valid education email address provided by your institution so we can verify you. Be sure to select ‘EDUCATION’ when you sign up. If you’ve signed up with your personal email address instead, don’t worry, you can verify your education email later. Need a hand? Email us at support@ayoa.com.

Are you planning on adding new features to Ayoa?

Of course! We pay very close attention to all of the feedback that we receive, and always strive to make any additions or changes that will improve Ayoa’s functionality. Check our our Product Roadmap to see all the new features coming soon. If you have any feature requests that you’d like to see in the app, submit them here. Alternatively, you can email us at support@ayoa.com to learn more about our roadmap and what’s coming soon.

How can I keep up to date with what’s going on with Ayoa?

To keep in the loop of all things Ayoa, head over to our blog where you will find tips and tricks on how best to use the app and important information about recent developments. Don’t forget to follow us on social media. Find us on Facebook and Twitter where you’ll find hints and exclusive updates on features that are coming soon.

Are there mobile, tablet and desktop apps for Ayoa?

Yes! Ayoa is available to download on Desktop (Windows & Mac), iOS (iPhone & iPad) and Android devices. This way you can enjoy idea generation and task management on the move, with exclusive offline capability.* Visit our apps page to download.

How secure is my data with Ayoa?

Ayoa uses 256-bit SSL encryption technology (as used by most online banking sites) for all communication between your computer and our servers. Our databases are hosted securely within the Amazon EC2 cloud computing platform, monitored 24/7 by an on-call team and backed up regularly.

How do I share my Mind Maps with others?

You can share your Mind Maps with anyone and everyone. Simply ask the people you’d like to share your Map with to create an Ayoa account and invite them to your Mind Map. Depending on the permissions you’ve granted them, they’ll be able to view, edit, comment and add branches to your Mind Map.

How do I import my Mind Maps?

Great news! You can import all of your existing Maps from iMindMap into Ayoa. You can do this by selecting the ‘Import iMindMap IMX File’ from within the Mind Map browser. You also have the option to import files from iMindMap Cloud. You can do this by logging into your Cloud account via Ayoa and then import your Mind Maps from iMindMap Cloud into Ayoa. Please visit our support guide for more information on how to do this.

Can I sync my Mind Maps to my phone?

Ayoa seamlessly syncs all of your work across the devices that you’re using. If you’ve created a Mind Map on your computer and want to access it on your phone, simply open the Ayoa app on your mobile device and ta-dah, your Map will appear exactly how you once left it.*

Which web browsers does Ayoa support?

Ayoa works with all modern web browsers – recent versions of Safari, Google Chrome or Firefox, and Internet Explorer 11+.



I have a question not listed here!

No problem! Just drop us an email at support@ayoa.com and a member of the Ayoa team will get back to you as soon as possible!



*Please note, Ayoa’s Mind Map feature is not currently available on Android devices. Mind Maps is only available on the Web, Desktop and iOS.



Web

Web

Web

Windows

Web

Mac

Android

Android

iPhone

iPhone

iPad

iPad

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