Our customers are extremely important to us at Ayoa. Keeping your information secure is one of your biggest priorities – so why wouldn’t it also be one of ours?
Here’s how Ayoa keeps the personal data of the millions of people using our software safe.
Ayoa’s application and database servers are managed by leading cloud service providers which apply security best practices and have dedicated security teams. Our server infrastructure is hosted on Amazon Web Services (AWS). AWS complies with international security standards and is trusted by the most highly-regulated organizations in the world.
Any information you provide to Ayoa (including payment details) is encrypted through TLS (sometimes called SSL). This uses various types of encryption and is the standard most trusted technology used to keep the connections between websites and browsers secure. Ayoa’s database service provider implements encryption in transit and encryption at rest.
Losing your work can be devastating, which is why Ayoa regularly completes backups to keep it safe. Our trusted database provider schedules automatic backups each and every day, and we retain 7 daily backups, 4 weekly backups and 3 monthly backups. So, in the unlikely event that something does go wrong, we will aim to get your work restored as quickly as possible.
You can rest assured that your payments and payment details will be processed securely when you subscribe to Ayoa. This is because our payments are handled by Stripe, one of the most secure payment processors available. They ensure that all card numbers are encrypted on disk with AES-256 and that decryption keys are stored on separate machines.
With Ayoa, you have control over who your work is shared with because you have the power to easily grant individuals viewing or editing permissions for your Task Boards and Mind Maps. No other Ayoa users or external persons can access any of your Task Boards or Mind Maps unless you (or someone else who has access to them) choose to share it with them.
When your work is stored in Ayoa, you can download and export it to your device(s) at any time. They can be downloaded and exported in the form of any supported file type for the selected visual, including image and text-based PDFs and CSVs. If you wish to delete your Ayoa account and the information you have stored within it, this can be done at any time.