Ayoa and AI

 

Last updated August 2026

Next review August 2027

A Word from our CEO

Artificial Intelligence is transforming the way we work, learn and collaborate. At OpenGenius, we believe AI should enhance human thinking, not replace it.

From the beginning, Ayoa has been designed around visual thinking, creativity and collaboration. AI is one part of that experience. It helps users organise ideas, overcome creative blocks, simplify complex information and work more efficiently, while ensuring people remain in control of every important decision.

As AI technologies continue to evolve, so do the expectations placed on organisations that develop and deploy them. We welcome that evolution. Responsible AI is not simply about complying with regulation, it is about earning and maintaining the trust our customers place in us every day.

Our approach to Responsible AI

We have embedded AI governance into our wider security, privacy and risk management processes. As an organisation deploying AI technologies, we continually assess the opportunities and risks associated with AI-enabled features and the third-party providers we work with.

Our approach includes:

Our AI management practices are aligned with ISO/IEC 42001:2023, the international standard for AI management systems, alongside our broader commitment to information security and data protection.

AI designed to support people

Unlike conversational AI platforms designed for extended dialogue, Ayoa uses AI purposefully and only where it adds value.

Our AI helps users:

Users remain in complete control of when AI is used. AI features are clearly identified throughout Ayoa, can be disabled at any time, and our core Mind Mapping, Whiteboard and Task Management functionality remains fully available without AI.

Privacy and security first

Protecting customer information remains one of our highest priorities.

We carefully assess every AI provider we integrate with and implement appropriate contractual, technical and organisational safeguards to protect customer data. Our AI governance sits alongside our wider information security, privacy and supplier assurance programmes, ensuring responsible management throughout the lifecycle of every AI-enabled feature.

Inclusive by design

Ayoa has always been built with inclusion at its heart.

Our visual approach, accessibility features and neuro-inclusive design help people think, plan and collaborate in ways that work for them. AI extends these capabilities by helping users simplify information, organise ideas and reduce unnecessary cognitive load, while ensuring that human creativity and judgement remain central to every outcome.

A considered approach to sustainability

Artificial Intelligence consumes computational resources, and we believe organisations have a responsibility to use those resources thoughtfully.

Rather than making AI the centre of every interaction, we have intentionally designed Ayoa so that AI is available when users choose to use it. By focusing AI on targeted tasks that genuinely add value, we aim to minimise unnecessary processing while supporting our broader sustainability objectives.

We continue to review the environmental impact of our technology as part of our wider commitment to responsible business practices.

Looking ahead

AI governance will continue to evolve, and so will we.

We remain committed to reviewing our AI systems, monitoring changes in legislation and regulatory guidance, and continually improving how we deploy AI responsibly.

Our ambition is simple: to build technology that helps people think better, work better and create better: securely, transparently and responsibly.

Thank you for placing your trust in Ayoa.

 

Chris Griffiths
Chief Executive Officer
OpenGenius Ltd