Last updated: August 2026
Next review: August 2027 / as accessibility standards, regulations and user needs evolve
At OpenGenius we believe technology should enable everyone to think, communicate and work in ways that suit them.
Ayoa has been designed as an inclusive visual thinking, productivity and collaboration platform that supports different ways of organising information, managing tasks and expressing ideas.
We recognise that people interact with technology in different ways and may have different accessibility requirements, including those relating to:
Our goal is to make Ayoa as inclusive, usable and accessible as reasonably possible and to continually improve the experience for all users.
Accessibility is considered throughout our product development and operational processes.
Our approach considers:
We recognise accessibility as an ongoing process rather than a one-time activity. We regularly review opportunities to improve usability, accessibility and inclusion across Ayoa.
We use recognised accessibility frameworks to guide our accessibility approach.
Our accessibility work is informed by:
published by the World Wide Web Consortium (W3C).
We are partially conformant with WCAG 2.2 Level AA success criteria where applicable to the Ayoa platform.
WCAG is based on four core principles (the POUR Principles):
Information and user interface components should be presented in ways users can perceive, including through alternative formats and accessible presentation.
Users should be able to interact with the platform using appropriate input methods, including keyboard navigation and assistive technologies where supported.
Information, navigation and functionality should be clear, predictable and easy to understand.
Content and functionality should work reliably with a range of current and future technologies.
Accessibility expectations continue to evolve globally. OpenGenius monitors developments in accessibility standards and regulation to help ensure our approach remains appropriate, including emerging requirements affecting digital services internationally.
Depending on the version, subscription and configuration of Ayoa available to you, accessibility-supporting features may include:
Ayoa helps users organise complex information visually through:
These approaches can support users who benefit from visual thinking, structured information and alternative ways of processing ideas.
Ayoa includes features designed to support different learning and working preferences, including:
These features are designed to help users personalise their experience according to their individual preferences.
Ayoa includes AI-enabled features designed to support creativity, organisation and productivity.
Depending on availability, AI features may help users:
AI-generated outputs should always be reviewed by users for accuracy, suitability and accessibility needs.
Where available, Ayoa may support:
These features can support users who prefer audio-based input or require alternative ways to interact with information.
We aim for Ayoa to work effectively with commonly used assistive technologies where technically possible.
This may include:
Compatibility may depend on:
If you have questions about compatibility with a particular assistive technology, please contact us.
Ayoa uses artificial intelligence to support users with tasks such as:
AI-generated content may not always meet every individual’s accessibility requirements.
Users should review AI-generated outputs and adapt content where necessary to meet their own accessibility needs.
OpenGenius continues to assess how AI can support inclusive design while maintaining appropriate human oversight and user control.
While we are committed to improving accessibility, we recognise that no digital service can guarantee accessibility in every situation.
Potential limitations may arise from:
Where limitations are identified, we seek to understand their impact and make improvements where reasonably possible. Please reach out and let us know of any accessibility requirements you have by emailing support@ayoa.com
Accessibility forms part of our broader approach to responsible technology development.
Our work is informed by:
OpenGenius maintains governance processes covering areas including information security, AI management and product improvement.
We welcome feedback from users about their accessibility experience with Ayoa. If you experience difficulty using Ayoa or have suggestions for improvement, please contact us:
Email: support@ayoa.com
When contacting us, please include:
This information helps us investigate issues and improve accessibility.
Accessibility is an ongoing commitment.
We regularly review:
Accessibility improvements form part of our wider product development and governance processes.
We welcome feedback at any time.
OpenGenius Ltd
Email: support@ayoa.com
Registered office: Tec Marina Terra Nova Way Penarth Wales CF64 1SA
Further information about our approach to responsible technology, AI governance, privacy, security and data protection is available through our published policies and statements.