Industry: Productivity Software
Headquarters: San Francisco, California
Nitro makes it easy for people and businesses to share and collaborate on digital documents. Online or offline. Anytime and anywhere. More than 450,000 businesses run Nitro’s award-winning products (including over 50% of the Fortune 500), and Nitro is the PDF software partner of choice for PC giant Lenovo. Nitro’s global offices include Australia, Ireland, Slovakia and Russia.
During onboarding, each new employee (whom we call “Nitronauts”) take a deep dive into Nitro’s flagship product, Nitro Pro. Every Nitronaut should be able to not only use, but discuss, the software’s full set of features. The idea of efficiently educating an international workforce got one of Nitro’s Slovakian developers, Dusan Baranec, thinking…
“I’m studying psychology, and we recently discussed the learning process. Apparently, creating hierarchical visual structures not only simplifies how we learn, but helps us understand information,” Dusan said. “I wanted to somehow incorporate that concept into a teaching tool for the team.”
Dusan and a fellow co-worker toyed with a Mind Map by first sketching ideas on paper. Their drawings were too simple, and not as polished as they were hoping. “Then, I remember I’d read one of the ThinkBuzan books. It all clicked.” Dusan found that by using ThinkBuzan’s iMindMap, he could create not only a more comprehensive, but a more organized and visually pleasing map. “iMindMap was simple to learn. I understood how to use 90% of the features within 20 minutes, leaving me little reason to search for an alternative.”
The Mind Map of Nitro Pro became more than an on boarding tool. Eventually, Nitro’s QA teams across the globe started turning to it during the work day. “The map is our visual checklist,” Dusan noted, “Whether we have to test one part of the software, or the entire product, we use the Mind Map to be sure we don’t miss a piece. This is particularly helpful when preparing for 508 compliance implementation, which means all dialog windows must be reachable by keyboard commands.”
As Nitro prepares for their next major release of Nitro Pro this fall, Dusan and the team are already conceptualizing their next Mind Map.